Keynote Title

The Next Decade of GCCs: AI driving modernisation and customer transformation

Bio

Sandeep Jain is the Managing Director and India Head at CDK Global India, where he leads one of CDK’s most strategic Global Capability Centers (GCCs), playing a pivotal role in driving innovation, product excellence, and digital transformation across CDK’s global automotive technology landscape.

A product and technology leader at heart, Sandeep brings a distinctive blend of deep engineering expertise and enterprise-wide leadership. He has extensive experience in building, scaling, and transforming GCCs—from cost-efficient delivery centers into strategic global hubs that influence business strategy, product roadmaps, and customer outcomes. GCCs, according to him, need to be co-creators of enterprise value.

A strong advocate for the future of GCCs, Sandeep is deeply passionate about the role of Artificial Intelligence in redefining how global organizations operate and compete. He actively champions AI-led transformation, driving the shift from traditional automation to intelligent, data-driven decision-making. His perspective on “Hybrid Intelligence”—where human judgment and creativity are amplified by AI—offers a compelling blueprint for how GCCs can become strategic growth multipliers in an AI-first world.

At The Leadership Summit, Sandeep brings a practitioner’s perspective on how GCCs can shape global strategy, accelerate innovation, and deliver outsized impact—making him a powerful voice on the future of global capability centers and enterprise leadership.